Shipping policy

Thank you for shopping at Urban Chuck! Below is everything you need to know about our shipping process.

Processing Time

• Orders are processed within 1–3 business days.

• Orders are not processed or shipped on weekends or holidays.

Shipping Locations

• We currently ship within the United States only.

Shipping Rates & Delivery

• Shipping costs are calculated at checkout based on your location and order size.

• Estimated delivery time: 3–7 business days after processing.

Tracking Your Order

• Once your order ships, you’ll receive a confirmation email with tracking information.

Delays

• Urban Chuck is not responsible for delays caused by carriers, weather, or incorrect shipping addresses.

Questions?

For any shipping-related questions, feel free to contact us at support@urbanchuckpets.com